How a Sports PT Doubled His Caseload With Video Feedback

Most software built for coaches assumes the athlete just needs a program. Hector Wang's patients need something harder to deliver at a distance: accurate feedback on pain and movement that changes week to week. This is his story — how a hybrid physical therapy practice found a way to stay closely involved between sessions, and what that did to how many patients he could actually take on.

Hector Wang runs a hybrid sports physical therapy practice in San Diego, working mainly with fighters and explosive athletes. He splits his care between in-person sessions and remote follow-up — and for months, he couldn't find software built to handle it. Here's his story, in his own words.

Building a hybrid practice around the patient, not the software

"I'm a sports physical therapist as well as a strength coach," Hector explains. "I just started my business in San Diego, running a hybrid-based physical therapy model... providing care for mainly fighters and explosive athletes."

The hybrid model means in-person sessions aren't where most of the actual work happens.

"Typically how I like to work is I have an in-person meeting with a client where, if it makes sense to train together, we'll train together. But most likely I use those meetings to align with them — reviewing the training plan, making sure we're on the same page with goals, running good progression, and any objective testing if we need to."

The real volume of care happens remotely. "The meat and potatoes all happen at the remote site, where I meet with them either once a week or once every other week, but they get plenty of sessions to do at home. If it makes sense for them to do a two-minute exercise every day, we'll do that. If it makes sense to do a two-hour session, we'll do that. It really just depends."

Why generic coaching apps don't work for PT

Hector had a clear model for how he wanted to practice. What he didn't have was software built for it.

"I have this understanding of how PT and rehab and training works. I had this hybrid model — to me it has so much flexibility, and it really agrees with how I do things. But I just struggled to find an app that carried that out."

The reason, he says, comes down to something training apps aren't built to solve: pain is volatile, and technique compensation is invisible without seeing it.

That's the specific gap CoachLogik's video annotation closed.

"The moment I saw the video annotation, I immediately knew that would help me. I've been using it for a couple of months now, and it's been great."

What changed for his patients

Two things stood out for Hector's clients once video annotation became part of the workflow.

First, the perceived effort. "They're just super impressed by the video I send them. They thought I'd spent all this time to annotate and edit the videos, when I really didn't."

Second — and more important — patients stopped feeling like care paused between sessions.

"The feedback I get from patients is that they feel like it's not just: we have a session, then nothing happens, they're on their own, and we have a session again. They feel like I'm kind of with them, even in between the sessions. Whenever they're doing something, I can give feedback. If we need to pivot, we can pivot."

He contrasts this with his previous in-person-only model. "Even when I used to see patients twice a week, sometimes you just don't have that room to pivot. You have no idea what happened in between." Now, he says, "I can pivot and feel much more effective in my treatment as well."

Handling more patients with less effort

The workflow change had a direct effect on how much Hector could take on.

"Instead of having to click into each one, I just go to notifications, look at the video and the things they send me, and run it through. It's a pretty easy part of my routine." Compared to his previous platform, the difference was significant:

That efficiency isn't about doing less for each patient — it's about delivering more in less time. "I have all this knowledge and ideas in my head, and it's just a matter of getting that into the client's head, the athlete's head. CoachLogik gives me a way to get that done much more effectively."

Would he recommend it?

Asked what he'd tell another PT running a remote or hybrid practice, Hector didn't hesitate.

"A hundred percent. I've tried a bunch of different apps — I think each one has its own perks — but for someone who came up with a similar background and specialty, who values movement for movement and stimulus for stimulus, especially from a PT perspective, it's kind of a no-brainer. It's such an easy tool to use, and it makes me feel so confident in my ability to actually deliver."

Frequently asked questions

This is a customer story from CoachLogik user Hector Wang, a sports physical therapist and strength coach based in San Diego, California.